Shipping policy
Shipping Policy
Last updated: August 15, 2026
At RYDVEX, we aim to make your shopping experience simple and reliable. This Shipping Policy explains how orders are processed and delivered.
Order Processing
Orders are generally processed within 1–3 business days after payment is successfully received.
During busy periods, promotions, holidays, or circumstances outside our control, processing may take longer.
Once your order has been shipped, you will receive shipping information or tracking details when available.
Shipping Times
Estimated delivery times may vary depending on your location, shipping method, product availability, carrier operations, customs processing, and other circumstances.
Estimated delivery times are provided as a guide and are not guaranteed.
International and cross-border shipments may take longer than the estimated delivery period due to customs clearance or other factors outside our control.
Shipping Costs
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
From time to time, RYDVEX may offer free shipping promotions. Any applicable free-shipping offer will be clearly stated on the website or during checkout.
Order Tracking
When tracking information is available, it will be provided to you after your order has been shipped.
Please allow some time for tracking information to become active after shipment.
Customs, Duties and Taxes
For orders shipped internationally, customs duties, import taxes, VAT, or other charges may apply depending on the destination country.
Any such charges imposed by the destination country may be the responsibility of the customer unless otherwise stated during checkout.
RYDVEX is not responsible for delays caused by customs authorities.
Delivery Delays
Delivery times may be affected by circumstances beyond our reasonable control, including shipping carrier delays, customs processing, severe weather, natural disasters, public holidays, strikes, incorrect address information, or other unexpected events.
If your order is delayed, please contact us and we will do our best to assist you.
Incorrect Shipping Address
Customers are responsible for providing accurate and complete shipping information when placing an order.
If you provide an incorrect or incomplete shipping address and the order has already been shipped, additional shipping costs may apply if the carrier is able to redirect or reship the package.
RYDVEX cannot guarantee that an address can be changed after an order has been shipped.
Lost or Damaged Packages
If your package appears to be lost, damaged, or delivered incorrectly, please contact us as soon as possible with your order number and any relevant tracking information.
If your order arrives damaged, please provide clear photos or videos of the package and the product so we can investigate the issue and determine the appropriate resolution.
Contact Us
If you have any questions about shipping or your order, please contact us at:
Email: mohammadahmadh23@gmail.com
Store: RYDVEX